RedSprout

Refund Policy

Last Updated: 22/12/2025

RedSprout Digital Private Limited provides service-based offerings including digital marketing, performance marketing, SEO, web/app development, IT solutions, automation, custom dashboards, CRM customization, and lead generation. Since services involve time, expertise, planning, and resource allocation, all payments are non-refundable.

1. No Refund Policy

All payments made to RedSprout Digital Private Limited are final and non-refundable once the order/payment is confirmed.

This applies to all service categories including (but not limited to):

  • Digital Marketing & Performance Marketing (Google Ads, Meta Ads, etc.)
  • SEO, audits, strategy, and consulting
  • Website / Web App / Mobile App Development
  • IT solutions, automation, integrations, and custom dashboards
  • CRM/Lead system setup and customization
  • Lead generation and marketing technology services

2. Third-Party / Platform Payments

Payments made towards third-party products or platforms (if any), including:

  • ad platform spend (Google/Meta/others),
  • domains, hosting, plugins, themes,
  • SaaS tools, licenses, API charges,
  • SMS/WhatsApp/email credits,
  • Client onboarding and billing details (if you become a client)

are also non-refundable, as they are billed by external providers.

3. Duplicate Payment / Technical Error (Only Exception)

In rare cases of duplicate payment or a technical transaction error where you are charged more than once for the same order/invoice, the extra amount may be reversed/adjusted after verification.

4. How to Report a Payment Error

  • Email: info [at] redsproutdigital [dot] com
  • Subject: Payment Issue – [Invoice/Order ID]
  • Include transaction details and proof (screenshot/UTR/Reference ID).

5. Contact Us

RedSprout Digital Private Limited
Website: https://redsproutdigital.com/
Email: info [at] redsproutdigital [dot] com

Read our detailed Terms & Conditions
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